Due to the increased number of orders, the expected delivery time may be 1-2 working days longer. Thank you for your understanding!

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Frequently Asked Questions

Our online store offers a wide range of limited, and exclusive European products, with strong focus on Hungarian specialties. We have been 100% trusted eBay sellers since 2015. 

All products we sell are 100% originals. We acquire them directly from the manufacturer or from reputable suppliers who provide the highest quality of products.

We never sell fake, counterfeit or replica goods.

Yes, we do ship worldwide. We offer free express shipping to the United States & Canada on all orders with DHL Express and $9.99 shipping to every other country.

Our contracted shippers are FedEx and DHL Express, but we also use regular postal service, depending on the weight and the destination. We send our items from Budapest, Hungary within 1-3 business days after cleared payment received.

We ship to the USA and Canada in 2-4 business days, to Europe in 1-2 business days and to other countries within 2-6 business days. It depends on where you live, you will definitely get the fastest delivery.

For EU-resident buyers the total price includes all taxes and duties. For other, non-EU international orders import duties by the destination country’s customs authorities (if any) are not included and are the sole responsibility of the recipient.

We ship according to the Incoterms 2020 Delivered at Place (DAP) clause (more information). The buyer is responsible for import clearance and any applicable local taxes or import duties.

 

We offer the following payment methods: Credit card payment via Stripe (recommended), PayPal (5% extra fee applies), Direct Bank Transfer. 

All prices are in US dollars.

Credit card is the quickest and safest payment method. You can pay with your credit card via Stripe even without registration. This payment method is 100% safe, we will not receive your credit card information.

Delivery is only available to your home address or workplace. P.O. Box delivery is unfortunately not an option.

When the package is sent to destination we change your order status to Completed. You will receive an email / SMS from the courier service about the estimated delivery date.

There is no need to create an account to place an order. 

We do various discounts throughout the year, depending on stock. Please follow our website for more information!

Cancellation is possible as long as your order has not been shipped yet. In case of requesting changes please send an email to us: [email protected]

There is no maximum / minimum order value or quantity at European Products Store. 

To complete the order your e-mail address is required. We also recommend entering your phone number, so the deliverers can reach you quickly in case of need.

If you have selected temperature sensitive products, refrigerated packaging is automatically added to your order (without any extra charge) to guarantee the highest quality. 

The best way is to send us an email to: [email protected] Please feel free to ask any questions, we always answer as soon as possible, mostly within a few hours.

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